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FAQ
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  • Q What materials do you use for custom products?

    A We use high-quality materials, including cotton, silk, flannel, satin, and custom blends. All materials are Oeko-Tex certified, ensuring environmental safety and quality.
  • Q What are the specifications for your fabrics?

    A Our fabric specifications, such as weight, composition, and thread count, can be customized based on your requirements. For example, we offer lightweight Polyester, cotton  for summer or thicker flannel, sherpa, plush for winter.
  • Q What is included in your customization range?

    A
    We can customize:
    • Pajama styles (men’s, women’s, children’s)
    • Matching accessories (hot water bottle covers, eye masks, socks)
    • Colors, patterns, and logos
    • Packaging designs
  • Q What is your production capacity?

    A Our factory covers 3,000 square meters and employs 50 skilled workers, allowing us to produce bulk orders efficiently while maintaining quality.
  • Q How does the customization process work?

    A
    1. Consultation: Share your requirements, including designs, materials, and quantities.
    2. Design Development: We create samples or prototypes for approval.
    3. Production: Once approved, we begin full-scale production.
    4. Delivery: Products are packaged and shipped according to your specifications.
  • Q How are your prices determined?

    A
    Our pricing depends on:
    • Material type and quantity.
    • Complexity of design and customization.
    • Order volume (bulk orders may qualify for discounts).
  • Q What payment methods do you accept?

    A We accept a range of payment methods, including bank transfers, letters of credit (L/C), and other methods based on the agreement with the client.
  • Q What is your lead time for production and delivery?

    A
    Lead times vary depending on order size and customization complexity:
    • Sampling: 1–2 weeks.
    •Bulk production: 4–8 weeks after sample approval.
  • Q Do you handle international shipping?

    A Yes, we have over 18 years of export experience and can assist with shipping, customs clearance, and documentation to ensure smooth delivery to your destination.
  • Q Can I place a small-batch order?

    A Yes, we support small-batch orders for startups or brands testing new markets. However, an MOQ (minimum order quantity) may apply.

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